This Privacy Notice, refers to your
relationship with Africa Youth Growth Foundation only and details why we
collect your data, what data we collect, how we protect it and your
Your personal data (such as your name and contact details, known as ‘personal data’) is protected by Data protection laws. The laws in this area continue to develop quickly.
We take our responsibilities around data very seriously and it’s important to us that you understand how and why we ask for and work with your details. Your privacy is important to us and we have policies to ensure that we collect only the data that we need to carry out the work and we don’t keep it any longer than we need to. This policy explains how we collect, manage, use and protect your personal data, including how we work with third parties. We never sell or swap your details with any other organization for their marketing purposes.
Africa Youth Growth Foundation is development organization working in three(3) states(Abuja which is the head office, Kogi State and Niger State to achieve social justice, migration, public health, democratic governance and development in Nigeria and the world at large. Our dedicated staff work to help promote social justice, create awareness on public health and how to handle some of the issues within the health space, and promoting democratic governance and changing lives, for good. Africa Youth Growth Foundation, everything we do is geared towards ensuring the rights and improving the lives of youth for global justice. We seek to develop a greater understanding of our supporters through their personal data in order to help us give them the best possible experience, fundraise more efficiently and help us change lives for good.
The information that we collect, how it is
collected and used.
To comply with Applicable Data Protection Laws, we will always ensure we have legal justification for processing (e.g. collecting and using) your personal data. We will collect personal data about you in a number of ways:
Where you have provided your consent to allow us to use your data in a certain way;
When you support us by;
· Signing one of our petitions
· Signing up to make a donation to Africa Youth Growth Foundation, Engaging with our social media and digital advertising
· Joining our volunteer and activist communities
As well as
· When you apply for a job at Africa Youth Growth Foundation
· When you visit our website
· When you contact our Supporter Care team
To comply with data protection rules, we will always ensure we have legal justification for collecting and using your personal information. The legal justification (also called “legal basis”) that we rely on will depend upon the circumstances in which we process your personal data. Our processing of your personal data will fall into one of the following categories:
· Where you have provided your consent to allow us to use your data in a certain way.
· Where it is necessary for us to process your data in order to comply with a legal obligation.
· It is in our legitimate interests, for example to contact you in order to raise funds and achieve our campaign objectives. Where we rely on a legitimate interest to use your information, we will always ensure that this is done in a way so as not to be intrusive or cause distress, and that respects your rights by conducting a Legitimate Interest Assessment beforehand.
· Where it is necessary for us to process your data in order to carry out the performance of a contract with you.
Where a legal basis is relevant which is not listed here, we will expressly refer to it at the appropriate section in this Privacy Notice.
People who support us
are a number of ways that we collect information; most often this will be
directly from you, for example, if we are collecting data on our field visits,
if you fill out a form on our website, or directly with one of our fundraisers.
Whenever we ask for information from you, we will explain why we are
asking for it (including by reference to this policy), and you will always be
given a choice about how we communicate with you.
In some very specific circumstances, we will gather data from publicly available sources. We use data from third parties to keep our records up to date, (from within the federation) or to enhance the information that we hold.
We do not buy lists of data to use for our marketing purposes or share data with other charities for them to use in their marketing purposes.
How we collect your data
Africa Youth Growth Foundation obtains personal data from you when you support a campaign, engage with our social media and digital advertising or make a donation.
In most circumstances, we will only ask for your name and contact details (plus payment details if you are joining or donating). Sometimes we may ask for additional information where it may either help us in our campaigns or help us keep our communications relevant to you. We may occasionally supplement your data with other publicly and commercially available information where it meets Applicable Data Protection standards. We may store relevant information about you that you voluntarily share with us.
We will only collect sensitive personal data where absolutely necessary and with your explicit consent.
Call recording data
Africa Youth Growth Foundation has a telephone call recording system in operation and may record both outgoing and incoming telephone calls from and to our Supporter Services team. An ‘incoming call’ is a call received by us, and an ‘outgoing call’ is a call made by us. We record calls for quality and training purposes so that we can make sure we are dealing with your questions in the best way that we can. When we make outgoing calls, we will ask for your consent before making a recording and will only make such a recording with your consent. For incoming calls, due to the volume of calls we receive, we will make an announcement around the recording of calls before the call begins.
Incoming calls are recorded under the legal basis of legitimate interest; we have a legitimate in improving the quality of calls with our Support Services team. If you would prefer for your call not to be recorded, you may state this at any time during the call and we will stop the recording immediately.
Call recordings will be retained in line with our Retention Policy and deleted once they fall outside time limits determined in this policy. Call recording data will be stored.
How we use your data
Africa Youth Growth Foundation uses the supporters’ personal data in a variety of ways which include the following:
· Providing you with information or products that you have requested from us.
· Providing you with information that is relevant to your interests.
· Processing donations and joining fees received from you.
· Making enquiries or informing you about your interactions with us (e.g. resolving issues with Direct Debits or informing you of changes to events).
· Responding to any complaints from you.
· Offering you ways to fund our work.
· Inviting you to campaign with us.
· Keeping you updated on our campaigning work.
· Informing you of volunteering opportunities.
· Inviting you to participate in surveys or research.
· Reviewing records such as for financial audits.
· Compliance with applicable statutory retention periods (e.g. resulting from tax laws). Analyzing and refining our advertising, campaigning and other operations to increase our effectiveness.
· Monitoring your information to prevent fraud.
· Working with authorities in cases of fraud or criminal investigations.
· Establish or exercise our legal rights or defend against legal claims.
Where a purpose for processing is relevant which is not listed here, we will expressly refer to it at the appropriate section in this Privacy Notice.
If you apply for a job on our careers site your personal data will be collected and processed by Africa Youth Growth Foundation and our Recruitment Software Provider.
We will collect a range of information about you, including:
· Your name, address and contact details, including email address and telephone number.
· Details of your qualifications, skills, experience and employment history
· Whether or not you have a disability for which we need to make reasonable adjustments during the recruitment process.
· Information about your entitlement to work in any of our offices.
· Equal opportunities monitoring information, including information about your ethnicity, sexual orientation, health, and religion or belief. We will only collect this sensitive information with your explicit consent, which can be withdrawn at any time. We keep this information separate from your application.
We initially rely on your consent to process your information as a job candidate. Your information will not be used for any purpose other than processing and managing your job application, and for internal reporting on our recruitment processes. Only people involved in the recruitment process for the role you apply for will have access to your personal data.
Personal information about unsuccessful candidates will be held for one year after the recruitment exercise has been completed and will then be destroyed. We retain depersonalized statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.
If you are successful in your application, our use of your data will be set out in our policies for Africa Youth Growth Foundation Staff.